Privacy Policy

FACILITY MANAGEMENT GROUP”  Company’s Privacy Policy


The present Website privacy policy (“the Privacy Policy”) contains information with regards to the processing of personal data of visitors to the website (“the Website”).

The Website is property of “Facility Management Group” EOOD, UIC: 175368864, with seat and address of management at: Sofia 1000, “Sredets” district,No. 5 Slavyanska Str., floor 6, office33-34, Republic of Bulgaria (hereinafter “FMG”“We” or “Us”).



Whenever Website visitors browse the Website contents and/or use the Website features including to make inquiries via the Website We collect personally identifying information (“Personal Data”) about visitors via digital tracking technologies (such as cookies) as well as Personal Data manually entered in the Website for the purposes of establishing contact with the visitor and providing information regarding our services, analyzing visitor behavior and interests with regards to the articles, news and other information published on the Website, for the purposes of subscribing for the FMG newsletter.

The types of Personal Data that We collect when visitors review the content of the Website, manually enter data for contact with us or provide data in the course of subscribing to our newsletter include name, IP address, phone number, email address, data regarding the interests and behavior of the visitor on the Website. Please find information regarding the processing of Personal Data of Job Applicants collected via the Website in the Privacy Notice for Job Applicants.

To review our rules with regards to the automatic collection of personal data and our use of digital tracking technologies please visit the FMG Cookie Policy which constitutes an integral part of this Privacy Policy.



The Personal Data collected through the Website is primarily processed using computer and electronic means, adopting security measures in order to reduce to a minimum the risks of destruction or loss, including accidental loss, of the data itself, unauthorized access or processing without consent, or processing that is not in conformity with the purposes of collection indicated in this Privacy Policy.



Through the Website, different types of Personal Data are collected and processed, for different purposes and on different legal grounds. More precisely:

(a) Personal Data related to browsing collected via cookies is processed on grounds of the legitimate interest of FMG;

(b) Personal Data provided manually by visitors in the contact form in the Website may be processed for organizing a meeting with the visitor and/or their representatives on grounds of taking steps at their request for the conclusion and performance of contracts for our services;

(c) Personal Data provided manually by visitors in the course of providing feedback, digital communication or the subscription to our newsletter is processed on grounds of the legitimate interest of FMG insofar as permitted by the applicable data protection laws for digital marketing purposes as well as the explicit consent of the visitor.



Unless provided otherwise by the applicable laws consent-based processing of Personal Data such as data provided for marketing activities shall be retained as long as mandatory for the particular processing considering the interest demonstrated by the visitors to be updated on our services. Visitors subscribing to Our newsletter will be asked to renew their consent no later than 2 (two) years after the initial subscription or after their previous consent renewal. Personal Data of visitors who have not renewed their consent and where FMG cannot demonstrate any other legal grounds for the processing shall be deleted without undue delay.

Personal Data linked to the execution of contracts if such has been provided over the Website shall be stored for the duration of the agreement and 5 years after its termination unless provided otherwise by the applicable laws.



FMGdiscloses the Personal Data collected over the Website only as permitted by law. Personal Data could be processed and disclosed to:

(i) consultants and contractors of FMG such as accountants, lawyers, IT support specialists, system administrators, Website developers and marketing companies acting in their capacity of data processors and providing FMG with specific technical and organizational services in relation to the Website or the marketing of Our products;

(ii) police and judicial authorities, in compliance with the law and upon their request, or in case there are good reasons to believe that such disclosure is reasonably mandatory to (1) investigate, prevent or take initiatives in relation to suspected unlawful activities, or assist national supervisory authorities; (2) prepare a defense against third-party claims or charges, protect the security of its own website and of the company; (3) exercise or protect the rights, property or security of FMG, customers, employees and third parties.

FMG processes Personal Data using its servers located within the European Union. In the cases when FMG transfers Personal Data outside the European Economic Area it shall ensure that the relevant country has been established to have an adequate level of Personal Data protection or FMG shall require its partner to conclude Standard Contractual Clauses in order to protect the transferred personal data.



A visitor always has the right to obtain confirmation whether or not Personal Data concerning him/her exists, even if it is not yet recorded, and to have such circumstance communicated to him/her in an intelligible form.

A visitor also has the right to obtain information about the source of Personal Data; the purposes and methods of processing it, the logic applied in the event of processing that is performed with the aid of electronic instruments; the identification details of the controller and data processors; and an indication of the persons or categories of persons whose Personal Data may be communicated, or who could end up being known by, for example, data processors or agents as data supervisors or data processors.

A visitor also has the right to request an update, correction or, when s/he has an interest in doing so, inclusion of Personal Data, deletion, conversion to an anonymous form or the blocking of personal data, that has been processed in violation of the law, including data which it is not mandatory to keep in relation to the purposes for which it was collected or subsequently processed; a statement that the above operations were disclosed, including in terms of their content, to those parties to whom the data was communicated, except in the case in which such performance proves impossible or entails the use of methods that are clearly disproportionate to the right protected. The visitor can also ask for the portability of his/her data.

A visitor nevertheless has the right to object, in part or in full, for legitimate reasons, the processing of Personal Data concerning him/her, even if it is pertinent to the scope of the collection, the processing of Personal Data concerning him/her for the purposes of sending advertising or direct marketing materials or to conduct market research or commercial communications and he has the right to ask restriction of processing concerning itself. The right to object may also be exercised specifically with regard to one or more methods of sending marketing communications.
The visitor also has the right to lodge a complaint with a data protection authority (please find more information below) as well as the right to withdraw the consent previously given.



Please note that this Privacy Policy has been drawn up and is governed by the General Data Protection Regulation (Regulation 2016/679/EU). Insofar as the General Data Protection Regulation does not apply, this Privacy Policy shall be regulated by the laws of the Republic of Bulgaria.

Changes in the applicable laws including the GDPR might require Us to amend this policy from time to time.

In case you need any information or assistance with regards to the processing of your data or to exercise your legal rights as a data subject please contact Us at the e-mail address:

The application of this Privacy Policy and the processing of Personal Data carried by FMG on its Website is subject to the supervision of the Commission for Personal Data Protection of the Republic of Bulgaria, address: No. 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592, Bulgaria, website:, e-mail address:

Depending on your place of living you might also be able to refer to another Data Protection Authority (DPA) within the European Union. Please find a list of DPAs within the EU and their contact details here:

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