Account manager with English
Facility Management Group EOOD is a company, with offices in Sofia and Razlog, providing facility and property services to local and international investors from the UK, Europe, Asia and the United States.
Due to its strong and steady growth FMG is recruiting for a Key Account manager for our Sofia office.
Duties and Responsibilities:
– Provide a professional, well informed reception to the Clients, Owners, or Vendors through phone calls and emails;
– Primary responsibility is to proactively telephone clients to answer questions and facilitate payment of monies due. A consistent, positive, favorable impression is required. ALL telephone and written communications to clients are held in business professional English language
– Account management of client escrow accounts
– Preparation and distribution of semiannual reports, and individual reports when requested
– Client interaction via Microsoft Outlook & telephone; Face to face and Zoom meetings when requested;
Knowledge and Skills Requirements:
– Very good command of written and spoken English language
– Computer literacy skills – WORD, EXCEL, MS Office
– Team player
– Strong negotiation skills are required to achieve optimal results
– Russian language is considered an advantage